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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How many types of Gemstones do you have?

With over 15 distinct categories and countless individual stones, finding your perfect match is a breeze! We pride ourselves on offering an extensive collection, and if you have your heart set on something extraordinary, our dedicated team will gladly source it for you.

Where can I view my sales receipt?

If you bought directly from the website owner (like a course or service), they might have emailed you the receipt. Check your inbox and spam folders.

How can I return an item?

We offer hassle-free returns! If your gemstones are proven real after an independent appraisal, simply send them back to our address for a full refund. We'll guide you through the process to ensure a smooth and swift return.

Will you restock items indicated as “out of stock?”

We constantly monitor demand, and if this item remains popular, you can expect it to be restocked in the near future

Where can I ship my order?

No matter where you are, we'll get your order there! We ship to a wide range of destinations using trusted couriers. Check out our shipping options and estimated delivery times on the product page.

 

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